Privacy Policy

Privacy POLICY

KryptoPOS Software Privacy Policy

Last Updated: December 10th, 2018

This Privacy Policy explains how information about you is collected, used and disclosed by KryptoPOS and its subsidiaries and affiliated companies (collectively, “KryptoPOS” or “we”). This Privacy Policy may be changed from time to time and we encourage you to review the Privacy Policy frequently to stay informed about our information practices and the choices available to you.


Krypto POS Sdn Bhd (“KryptoPOS“) is committed to ensuring the privacy of all users’ personal (“Users“) information.


This Privacy Policy applies to all personal information submitted by Users on the KryptoPOS website (the “Website“) or emailed to KryptoPOS, and any information that may be automatically retrieved through the services that KryptoPOS offers on the Website or via its iOS Application & Backoffice (“Services“), including Users transactional data & information (“Transactional Data”).


By accessing the Website and/or using the Services, all Users consent to the collection, use, disclosure, storage and processing of their information & transactional data in accordance with this Privacy Policy.

changes to privacy policy

This Privacy Policy may be changed from time to time, with or without notice, hence KryptoPOS encourages Users to review the Privacy Policy frequently to stay informed about information practices and the choices available to Users. All Users agree to be bound by the Privacy Policy that is in effect at the time they access the Website and/or use the Services.

personal information

In order to use the Services, all Users will need to submit to KryptoPOS certain personal information such as their Full Name, Company Registration Number (if any), Email Address, Physical (Mailing) address, Telephone (or Mobile) Number, demographic information, and any other information Users choose to provide.

Users may be asked to submit further information from time to time according to the software offering they are subscribing to – Unifi ID for Telekom Malaysia bundle, NRIC/SSM No. for Maybank bundle or Mobile No. for DiGi bundle.

Use of information and transactional data

The personal information that Users provide will only be used in connection with the Services offered by KryptoPOS, to communicate with Users in relation to the Services or to co-operate with any government, industry or regulatory authorities. KryptoPOS reserves the right to use data (on an anonymous & non-personally identifiable basis) in relation to Users’ use of the Services for marketing & retargeting purposes.

The use of Users transactional data will be used to process and aggregate sales data for KryptoPOS recommendation engine & supplier matching system which will be made available for Users benefits.

KryptoPOS does not share information that contains personally identifiable information, such as your first and last name, address, and phone number to third party entities. We share information that does not identify you personally, including but not limited to location and demographic information & transactional data.

Disclosure of information & data

Unless expressly authorised to do so by the relevant User, KryptoPOS will not disclose any User’s personal information or transactional data to any third party except where the disclosure relates to the purposes for which the information was collected (as stated above).

Access to and updates of information & transactional data

Users may request at any time to see the personal information that KryptoPOS holds on its behalf or to correct or update any personal information (to the extent that Users are unable to do so on the Website). Please email KryptoPOS at support@kryptopos.com

All transactional data can be viewed & retrieved on the KryptoPOS Hub (Backoffice) https://hub.kryptopos.com

Data Security

KryptoPOS maintains Users personal data in a secure cloud-based server environment at various data centers, some of which may be located outside of Malaysia. KryptoPOS has implemented certain appropriate security measures to help protect Users personal information from accidental loss and from unauthorized access, use, or disclosure. All KryptoPOS services are protected by Secure Sockets Layer (SSL) technology to ensure secure transmission of transactional data. KryptoPOS also stores Users personal information in servers with restricted access, and uses a variety of technical security measures to secure all forms of data.

Please note that KryptoPOS cannot guarantee that unauthorized persons will always be unable to defeat these stringent security measures in place. However, regardless of where storage and processing may occur, KryptoPOS will always take appropriate steps to ensure that Users information & transactional data are constantly protected and uncompromised set to industry standards, consistent with the principles set forth under this Policy.

Data Retention & Storage

KryptoPOS may hold Users’ personal information both before and after the cancellation of each User’s account, for as long as KryptoPOS is lawfully entitled to do so. Transactional data will be stored for a period of up to Six (6) months after the cancellation of services by the User. Six (6) months after the cancellation of KryptoPOS services, the transactional data will be archived as historical data.

KryptoPOS is based in the Federation of Malaysia and the information & data KryptoPOS collects is governed by Malaysian law, as well as adhering to the laws as prescribed by the PERSONAL DATA PROTECTION (PDPA) ACT 2010