Refunding a Completed Transaction

Refund a Transaction

In this section, we will learn about how to refund a transaction.

Step 1

On the KryptoPOS layout, tap on the menu button on the left top of the layout.

Step 2

Tap Reports

Step 3

Tap on Sales and select the relevant date

Step 4

Select and tap on the item that you wish to refund from the transaction.

Step 5

Tap Refund Order

Step 6

Enter your employee PIN for confirmation.

Step 7

Tap Yes if you wish to refund all items. Otherwise, tap No to refund the selected item.

 

Step 8

Tap Refund and the printer will print out the refund receipt.